Frequently Asked Questions

Get answers to common questions about Root Touch-Up.

Most clients return every 4 to 6 weeks for noticeable regrowth; others choose 6 to 8 weeks depending on growth rate, gray percentage, and personal preference. Your stylist will recommend the ideal schedule during consultation.

A Root Touch-Up targets only the new growth at the root and is formulated to match your existing shade. It won't alter mid-lengths or ends, though a gloss or toner may be added to perfectly harmonize tone if needed.

We assess scalp sensitivity during consultation and can perform a patch test. Our stylists use gentler formulations and application techniques; if irritation is present we may recommend alternatives or delay service until the scalp is healthy.

Appointments generally take 30 to 60 minutes, including consultation and processing. Exact duration depends on hair density, length, amount of gray, and whether additional blending or gloss services are requested.

Yes. Our colorists recreate previous salon shades by formulating a custom color blend. Bring photos or product notes for accuracy; minor adjustments or a toner may be applied to achieve an exact match.

Use sulfate-free, color-safe shampoo and cool water to preserve color. Avoid excessive heat and chlorine, apply a nourishing mask weekly, and follow your stylist's recommended products to maintain vibrancy between touch-ups.